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"Professional On-Site Computer Service"
Managed Services
What is a Managed Services provider?
A "Managed Services Provider" (MSP) is typically an information technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients, proactively.
What are the benefits of Managed Services?
Customer peace of mind - proactively monitor network on 24x7x365 basis. Single point of contact for all network issues. Single supplier instead of multiple vendors. Defined service levels for service delivery. Known costs for management & fixed price contracts. Avoid costs of building own management & reporting system.
Lower total cost of ownership (TCO) for client.
ProPc uses Microsoft Dynamics CRM to manage client service efficiently.